Privacy Policy
Last updated: December 2024
1. Information We Collect
Account Information: When you create an account, we collect your email address and authentication information from third-party providers (e.g., Google OAuth).
Usage Data: We collect information about how you use our Service, including prompts used, images generated, and feature usage patterns.
Payment Information: Payment processing is handled by third-party providers. We do not store your full credit card details.
Device Information: We collect standard technical information such as browser type, IP address, and device identifiers for security and analytics purposes.
2. How We Use Your Information
To provide and maintain the Service, process transactions, and send service-related communications.
To improve our AI models and Service quality through aggregated, anonymized usage analysis.
To detect and prevent fraud, abuse, and security incidents.
To comply with legal obligations and respond to lawful requests from authorities.
3. Data Sharing
We do not sell your personal information to third parties.
We may share data with service providers who help us operate the Service (payment processors, cloud hosting, analytics).
We may disclose information when required by law or to protect our rights and safety.
4. Data Retention
Account data is retained while your account is active. Generated images are stored according to your subscription tier.
You may request deletion of your account and associated data at any time by contacting support.
Some data may be retained for legal compliance even after account deletion.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits.
We are SOC 2, GDPR, and ISO 27001 certified, demonstrating our commitment to data protection.
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information.
You may opt out of marketing communications at any time.
EU/EEA users have additional rights under GDPR including data portability and the right to object to processing.
7. Cookies and Tracking
We use essential cookies for authentication and Service functionality.
We use analytics tools to understand how users interact with our Service. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.
Contact Us
For privacy-related inquiries, please contact: privacy@ainanobanana.io